Refund policy

ALL SALES FINAL — RETURN & DAMAGE POLICY

All sales are final and non-refundable. We do not accept returns, exchanges, or cancellations once a purchase has been completed. All merchandise is sold “AS IS,” including any existing imperfections, signs of wear, or characteristics consistent with age, previous ownership, or use.

Customers are encouraged to thoroughly inspect all merchandise prior to purchase. By completing a transaction, the purchaser acknowledges and accepts the item's condition at the time of sale.

Delivery Damage & Claims: In the event an item arrives damaged or broken during delivery, the customer must notify the store within 48 hours of receipt, accompanied by photographs documenting the damage.

All damage claims are subject to review and verification. The store reserves the right to evaluate each claim individually and determine whether a resolution is warranted. Any accommodation, including repair, replacement, store credit, or refund, will be offered solely at the store's discretion, except where otherwise required by applicable law.

We reserve the right to deny claims involving previously disclosed imperfections, normal wear and tear, improper handling, or damage occurring after successful delivery.

By completing a purchase, the customer acknowledges and agrees to the terms of this policy, subject to applicable consumer protection laws.